# Backorder Fulfillment

Available in

North America

Streamline dealer-to-dealer parts transactions for seamless OEM parts procurement and dealer collaboration – worldwide.

Backorders drain resources and affect customer satisfaction, but your dealer network holds the solution. OEC Backorder Fulfillment seamlessly creates a dealer network to provide fast, easy access to backordered parts across countries when they’re needed the most.

## What do OEC’s Backorder Fulfillment Solutions do?

The OEC Backorder Fulfillment Solution optimizes your backorder process, enabling faster, more efficient sourcing of OEM-approved parts through a trusted dealer network. Fully integrated with shipping and payment processing, the OEC Backorder Fulfillment Solution streamlines dealer-to-dealer transactions, supporting secure, seamless fulfillment from order to delivery.

## With the OEC Backorder Fulfillment Solution, dealers experience:

- Faster backorder fulfillment with dealer-to-dealer sourcing
- Seamless transactions with shipping & payments
- Access to OEM parts inventory across the network

## Key Features

## Quickly address customer-critical situations

## Drive customer satisfaction

## Reduce customer downtime

## Increase part sales and lower idle inventory

## Reduce rental, freight, or penalty costs

## Backorder Fulfillment Options

Customize your OEC Backorder Solution:

#### Parts Purchase

**Dealer parts statement**  
**billing**  
**or**  
**Dealer-to-dealer**  
**transactions**

#### Buyer Choice

**Automate**  
**buyer process**  
**or**  
**Allow buyer to choose**  
**the best offer**

#### Pricing rules

**Set program**  
**prices**  
**or**  
**Allow dealers to**  
**negotiate pricing**

#### Shipping

**In-market shipping**  
**only**  
**or**  
**Allow cross-border**  
**shipping**

## Want more insights?

Click the button below for access to the Backorder Fulfillment Infosheet and find out how OEC Backorder Fulfillment seamlessly creates a dealer network to provide fast, easy access to backordered parts across countries when they’re needed the most.

[Download the Backorder Fulfillment Infosheet](/content/resources/backorder-fulfillment-infosheet/index.html)

## Speak to an expert today

Reach out for more information, questions or comments about any of our products or services.