Backorder Fulfillment

Available in

North America

Streamline dealer-to-dealer parts transactions for seamless OEM parts procurement and dealer collaboration – worldwide.

Backorders drain resources and affect customer satisfaction, but your dealer network holds the solution. OEC Backorder Fulfillment seamlessly creates a dealer network to provide fast, easy access to backordered parts across countries when they’re needed the most.

What do OEC’s Backorder Fulfillment Solutions do?

The OEC Backorder Fulfillment Solution optimizes your backorder process, enabling faster, more efficient sourcing of OEM-approved parts through a trusted dealer network. Fully integrated with shipping and payment processing, the OEC Backorder Fulfillment Solution streamlines dealer-to-dealer transactions, supporting secure, seamless fulfillment from order to delivery.

With the OEC Backorder Fulfillment Solution, dealers experience:

• Faster backorder fulfillment with dealer-to-dealer sourcing
• Seamless transactions with shipping & payments
• Access to OEM parts inventory across the network

Key Features

Quickly address customer-critical situations

Drive customer satisfaction

Reduce customer downtime

Increase part sales and lower idle inventory

Reduce rental, freight, or penalty costs

Backorder Fulfillment Options

Customize your OEC Backorder Solution:

Parts Purchase

Dealer parts statement
billing
or
Dealer-to-dealer
transactions

Buyer Choice

Automate
buyer process
or
Allow buyer to choose
the best offer

Pricing rules

Set program
prices
or
Allow dealers to
negotiate pricing

Shipping

In-market shipping
only
or
Allow cross-border
shipping

Want more insights?

Click the button below for access to the Backorder Fulfillment Infosheet and find out how OEC Backorder Fulfillment seamlessly creates a dealer network to provide fast, easy access to backordered parts across countries when they’re needed the most.

Download the Backorder Fulfillment Infosheet

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